Public service design and delivery

Innovative cross-cutting ideas underpin public service reform including productivity, devolution, service design and commissioning for better outcomes. . Reform researches these alongside its work on the individual part of the public sector.

The world is changing, and so can public services.

Publications

22nd March 2021

A State of preparedness: how government can build resilience to civil emergencies

The COVID-19 pandemic is the most serious civil emergency this country has faced in peacetime; unprecedented in its scale, complexity, and duration. Despite the fact that extensive central government machinery exists to anticipate, prepare for, and respond to civil emergencies, the pandemic has exposed critical shortcomings in preparedness and resilience.

Blogs

Press

Reform responds to Public Accounts Committee PPE report

Responding to a Public Accounts Committee report criticising government PPE procurement, Aidan Shilson-Thomas, Reform procurement lead, said: