Commenting on the Care Quality Commission’s annual report showing that 52 per cent of urgent and emergency care services are rated inadequate or requiring improvement, Reform think tank Health policy lead, Claudia Martinez, said:
“Services have hit a brick wall due to the relentless pressure being placed on them by our broken primary care system.”
“A major driver of demand is those who’ve reached crisis point due to a lack of care in the community, leaving no choice but emergency services. Last year, for example, 38 per cent of patients who needed a same day GP appointment were unable to get one.
“We need urgent reform to bolster primary care and keep people out of hospital, which will relieve the unrelenting pressure facing emergency services. Otherwise those in need will continue to miss out on the standard of care they deserve.”