Digital public services

Digital technologies and the (better) use of data are enablers of public service reform. They have the potential to improve the efficiency, quality and effectiveness of services if appropriately integrated into a transformation agenda. Combining data with analytics can, for example, allow a better understanding of population needs and help design and deliver services accordingly.

Different types of technologies can be used to make processes more efficient by reducing the administrative burden on public sector staff and reduce waiting times for citizens. Reform will explore how the use of data and digital technologies can help deliver increased value for money in public services.

Publications

7th June 2019

#Reformdigitalhealth conference 2019

On 5th June 2019, Reform held its #reformdigitalhealth 2019 conference, 'Unlocking the promise of digital health'. It explored what we can learn from failures in digital health, getting the implementation right and reimagining the future of healthcare. 

The event brought together a range of voices including patients, public service leaders, businesses and future thinkers. 

You can find videos and highlights from the day below. 

Events

Press

Mental Health Today, 31 July 2019

Claudia Martinez, Research Manager at Reform, wrote an article in Mental Health Today about how technology can revolutionise mental health care but it is imperative that people are put at the centre. 

Read the article here