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We believe that the quality and excellence of our research is core to our reputation. We are a charity who is dedicated to achieving better and smarter public services. Our mission is to set out ideas that will improve public services for all and deliver value for money.

With the erosion of public trust in traditional sources of information we pride ourselves on producing robust, insightful and independent reports. We engage with and communicate our thinking and research with opinion-formers and decision-makers from across the political spectrum. We purposefully seek to engage with people who have different views to those expressed in our reports during the research process to ensure that we break the echo-chamber in which many think tanks can find themselves in.

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26th August 2016

The future of public services

Much has been made of the role digital tools can play in delivering more efficient, intelligent and citizen-centric public services. To date, however, public services have barely scratched the surface of technology’s potential. This series of reports, kindly supported by Accenture, looks at the transformative impact of technology on the future delivery of public services.

25th July 2016

Stepping up, breaking barriers. Transforming employment outcomes for disabled people.

This paper is the third in a series on reforming the sickness and disability-related out-of work benefits system. A priority for successive governments, reform to date has been inadequate and progress woeful, as the minimal shift in caseload numbers illustrates – in 2014-15 there were just over 2.5 million working age claimants of incapacity-related benefits, a decade earlier there were almost 2.8 million.

20th July 2016

Delivering the 2015 Spending Review objective of successful NHS partnerships with the private sector

Reform's report, 'Delivering the 2015 Spending Review objective of successful NHS partnerships with the private sector', was produced in partnership with Alliance Medical and is based on case studies of two independent sector partnerships with the NHS. The first is the delivery of intravenous chemotherapy to cancer patients and the provision of PET-CT diagnostic scans. Both cases studies involve The Christie Hospital in Manchester, one of the world's leading cancer centres.

12th July 2016

The Work and Health Programme: levelling the playing field

Government’s approach to outsourcing services has risen up the policy agenda in recent years. The Coalition Government saw high-quality competition between external suppliers as a key lever to deliver value for money for taxpayers and service users alike. In theory, dynamic public-service markets are well-placed to achieve this: at least half the productivity gains of private markets over 10 years can be attributed to the replacement of less-productive firms with more-productive ones.