Reform's research and commentary is regularly featured in the media. You can find press coverage of Reform's work here.

We are always happy to comment on policy issues relevant to our work. If you would like a quote, an interview, or a background briefing, please email


Yorkshire Post

Yorkshire Post, 28 August 2017

Alexander Hitchcock, Senior Researcher at Reform, wrote an article for The Yorkshire Post titled Digital technology is smarter policing. He argues that that police in Yorkshire need to embrace technology to combat rising cybercrime.

The full article can be found here

City AM

City A.M, 30 August 2017

Dr Kate Laycock, Researcher at Reform, wrote an article for City A.M. titled 'The NHS is bad value for money: Automation, not bureaucracy, will put its broken house in order'. Kate discusses the enormous scope that automation and technology can play in improving productivity and efficiency in the NHS, for example by reducing the administrative burden on back office and front line staff. "The debate on the future of the NHS is too often dominated by calls for extra resources. Instead, the way to keep the service sustainable is to improve productivity. This rests on the workforce and wider public embracing technology. Getting the house in order is not a matter of filling in the cracks with old solutions, rather the house must be modernised to ensure that it is ready for challenges ahead." 

Read the full article here

Jim Boyd Sky News

Sky News, 30 August 2017

Jim Boyd, Deputy Director at Reform, appeared on Sky News to discuss rising social care costs and how to meet growing demand. Jim highlights recent research by Reform that proposes replacing the current ‘pay-as-you-go’ (PAYG) approach to financing later-life care with a prefunded arrangement.  


Prospect, 23 August 2017

Emilie Sundorph, Researcher at Reform, wrote an article for Prospect following the publication of Reform's report, Bobbies on the net: a police workforce for the digital age. Digital crime is on the rise and many officers are "terrified" by this, feeling they lack the knowledge and skills to tackle it. Police forces must do more to foster these skills. Some examples include a digital skills academy, making greater use of secondments and tapping into the expertise of other digital specialists.

"Learning from these approaches to deliver a workforce fit to fight cybercrime should be the priority for the police. Achieving this will not be simple, but it is essential to protect people online."  

Read the full article here.

Policing Insight

Policing Insight, 23 August 2017

Emilie Sundorph, Researcher at Reform, has written an article for Policing Insight, following the launch of Reform's report, Bobbies on the net: a police workforce for the digital age. With digital crime accounting for nearly half of all crime, police officers and staff need the right skills to tackle it. A revolution in police working patterns is required to meet this new world of crime. Hierarchy must be disrupted, a culture of learning established and new inventive practices, pioneered in the private sector, adopted.

"But as criminals move online, police must respond. This is the only way to police this digital world."  

Read the full article here.


The Telegraph, 23 August 2017

Alexander Hitchcock, Senior Researcher, wrote an article in The Telegraph following the publication of Reform's report Bobbies on the net: a police workforce for the digital age. Forty-seven per cent of crime involves a digital element. People are 20 times more likely to be a victim of fraud than robbery, costing businesses £144 billion a year. Police forces need to radically upgrade their crime-fighting capabilities to keep citizens safe including gaining specialist cyber skills, secondments and creating a digital academy.

"Digital technology has changed the face of criminal behaviour. The working patterns of police forces need to follow suit."  

Read the full article here.

Reform brochure Reimagining public services for citizens

Media coverage: Bobbies on the net: a police workforce for the digital age report

Reform published it's latest report Bobbies on the net: a police workforce for the digital age on 23 August 2017. It was covered in The Telegraph, Financial Times, Public Finance, The Sun, The Scotsman, Prospect, The Telegraph, Policing Insight, Computer Weekly, Information Age, New Statesman, Tech World, Info Security, IT pro, UK Authority, Police Oracle, Kable and Public Technology



Verdict, 11 August 2017

Emilie Sundorph, Researcher at Reform, was quoted in an article by Verdict titled 'Fewer police stations are a problem but distrust between the public and the police is worse'. The article discusses new research by the Mail on Sunday, which found that over 400 police stations across the country have been closed in the last ten years.

The article also references research from a 2012 Reform report which found that around 2 people per hour visit police stations over the hours that they are open, based on Freedom of information requests on police stations in London. Emilie highlights that this shows an inefficiency of resources and is partially attributable to the changing methods of communication of the younger generation.

"People live so much of their lives online now. It’s very important the police keep up to date. And that’s not only about solving crimes that are committed online. Efficiency and being a good police service becomes about what kind of police service you are online". 

Read the full article here

Independent Age

Independent Age, 14 August 2017

Danail Vasilev, Researcher at Reform, wrote an article for Independent Age on the potential of housing assets being used to fund social care. If changes aren't made to social care funding now, costs will continue to rise and will fall hardest on the younger generation. The government needs radical ideas to find a solution. Danail Vasilev argued one option can be using older people's housing wealth as a medium-term option before moving into a pre-funded solution for working-age adults, which would be built up over this period. "

Reforming the social care sector requires hard decisions, but postponing them will only leave everybody worse-off."  

Read the full article here.

UK Authority

UK Authority event, 14 July 2017

On Friday 14 July 2017, UKAuthority held a conference titled 'Rise of the Bots: Can AI help transform public services'. The conference looked at how aritifical intelligence (AI), machine learning, robotic process automation and bots can be used to help transform the business of public sector service delivery. Alexander Hitchcock, Senior Researcher at Reform, delivered a presentation on 'iGovern: AI in public services'. You can find the video below:

Jo Johnson

Media coverage: Jo Johnson MP speech at Reform

On Thursday 20 July, Reform were delighted to host a speech by the Rt Hon Jo Johnson MP, Minister of State for Universities, Science, Research and Innovation, on delivering value for money for students in higher education. Media coverage of the event included the Daily Mail, Politics Home, FE News, The Times (£), BBC News, and TES

Gainful gigging

Media coverage: Gainful Gigging report

On Tuesday 18 June, Reform published a report titled Gainful gigging: employment services for the platform economy. The report explores how the Government can help people make the most of the gig economy. Media coverage included Public Finance, Workplace Health, The Times (£), City A.M., The Times (£), CIPD and Chronicle Live

BBC Radio Kent and BBC Radio Sussex, 4 July 2017

Alexander Hitchcock, Senior Researcher, appeared on BBC Radio Kent and BBC Sussex to discuss Reform's recent report on digital borders. He argued that the Government should install new technology at the border, such as e-gates, to increase security and enable quicker access to the UK. Listen to the full episode of BBC Radio Kent here. Listen to the full episode of BBC Sussex here.


Diginomica, 30 June 2017

Eleonora Harwich, Researcher at Reform, was interviewed for Diginomica about the implications of artificial intelligence (AI) for UK public services. AI offers great opportunities for public services, including personalised and proactive services, and assisting public servants to detect and identify social issues and create smart interventions. However, she argues that this can't just be rolled out enmasse across the system. This partly because the quality of available data is not unbiased and complete enough, and because there needs to be much more communication and engagement with the public about what it means, how it would be used and the possible positives and negatives.

"We just have not had a sufficient level of debate with the public on the issues of access, transparency and privacy that using data like this warrants. There’s also difficult ethical questions surrounding the use of algorithms in decision-making. Before we get the machines to make an ever-increasing number of decisions for us, we need to do a lot of thinking ourselves."  

Read the full article here.

Public Sector Focus

Public Sector Focus, 30 June 2017

Louis Coiffait, Head of Education at Reform, wrote an article for Public Sector Focus titled 'With funding, there will only ever be one way schools can have their cake and eat it'. In this article, Louis outlines what a minority Conservative government and the "end of austerity" will mean for school funding. He argues that over the next few years an overall budget cut of minus three per cent and uncertainties about a National Funding Formula are not as important as what schools actually choose to do with their funds. Instead they should make the most of their freedoms to work together and determine their own, and their pupils' futures.

Read the full article here (page 66-67)